There is a disturbing trend in corporate
I have spoke in the past about the fact that most companies try to get by on the absolute minimal staffing requirements while still doing the job, so I only mention it now to set the stage. Everyday I see the poison of political correctness seep into my workplace and the sad part is that the folks in power cant see the forest for the trees as they say. The laziest, most technically inept and dishonest people continue to be either ignored by The Man, for fear of making a decision, or rewarded for their mediocrity with bullshit awards. But why you ask?
The answer is so blindingly simple it may shock you. The fact is that even in a Right-to-Work state such as
This post was partially inspired by a series of unfortunate events. For many months I have witnessed a blatant disregard for the most basic tenets of our corporate environment by a number of employees in my nearby workspace. One of the most heinous acts one can perpetrate upon co-workers in a call center is the downright evil act of call avoidance. Not only does it make the rest of the team work harder, which most will never complain about, but it marks the slacker as completely untrustworthy of any and all tasks for the remainder of his or her career. The whole point of a call center is to take calls, otherwise why have it?
I really dont know whats worse, the fact that this is tolerated by management or the fact that the team is always behind the eight ball since this person can never again be trusted to just do their job. In many ways the most disturbing facet of this invasion of political correctness is the sheer fact that the inaction by management simply destroys any morale or faith in each other the team might have. The fact is that in a call center, often your best resource is the guy or gal working next to you. Nobody has seen everything but chances are somebody has seen something.
Now even with a slacker on their team, the best techs will rise above and continue to excel. That is the Catch 22 is it not? The better a team does, the more a slackers lack of performance is hidden, the better the manager looks to his or her supervisors, the more any problems are kept from view. But even the best teams are worn down over time and eventually their performance sinks to match the slackers and when that happens, its a lose-lose situation for everyone.
So here I stand on the cusp of a descent into mediocrity. In the end, management might yet do the right thing and remove the cancer that grows among us, if for no other reason but to save their pathetic asses. Some how I doubt it and I take great pride in my optimistic outlook, mainly due to my faith in God and that things always work out for the better. Naiveté you say, maybe but it sure beats the opposite point of view. I have always thought of myself as an above average tech, not because of any special training I have had or any books I have read but because I have a thirst for knowledge and are quick to learn. Whats the saying? Adapt, Overcome, Exceed, that would about sum up my attitude. I had always been taught growing up that no matter the job you had, you had damn well strive to be the best at it that you could be. And with that, I take my leave of you until next time dear readers, later .